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Customer support and business contact details for orelvanna™

Last updated: September 29, 2026

Store Operator

orelvanna™ is owned and operated by Hangzhou Xiaohuanshu Network Technology Co., Ltd. The business contact person is Wang Zaijun.

Customer Support

Email: service@orelvanna.com
Phone: +86 189 7386 1063

For faster assistance, include your order number and a concise description of the question. Please do not email full payment-card numbers or account passwords.

Business Address

Room 178, 1st Floor, Building 3, No. 16 Xianqiao Road, Zhongtai Subdistrict, Yuhang District, Hangzhou City, Zhejiang Province.

Do not send returns to this address unless our support team has first provided written return instructions.

Service Scope

The company manages store operations, product presentation, customer communications, and commercial coordination. Specialized providers may process payments, host the storefront, fulfill orders, or transport parcels.